Tuesday, August 28, 2012

The Best System Funtek Trampoline Review - www.funtekusa.com

We bought a System Funtek Trampoline in early 2012 and paid $699.00 for it. We have since tried to contact the company multiple times via email and phone. We get no reply by email and the phone mailbox is always full. I am creating this blog post to help you make an informed decision about this product.

 My review of the product is simple:

1. The mat and frame are good.
2. Everything else is complete garbage and falls apart within 3 months.
3. The customer service is terrible.


Funtek USA
7888 Silverton Avenue, Suite C
San Diego, CA 92126
U.S.A.
(858) 536-9202

Here is what the website states about this product:

"The SFT is the choice of parents because it is sturdy and durable. Don’t settle for less; for outdoor play, your family deserves a quality trampoline and you deserve peace of mind knowing the SFT enclosure is doing its job."


 The rest of this post are actual photos of a System Funtek Trampoline taken 4 months after we first set it up (one summer of moderate use).

First we will start with this statement by the company.  So confident in their product they put it right here on the pad. You can already see the UV damage showing up to the left of the "Proof of Excellence".  This has been exposed to sun for 4 months.

Same pad as above near where people must step onto the trampoline to enter through the zipper in the mesh netting.  Again 4 months of use by kids under 10.

The zipper has been this way ever since it completely fell apart after 3 days of use.  I now have to tell my kids to stay away from this part of the net so they don't fall out of this hole when jumping.  This is clearly a safety hazard. 

Close-up shot of the zipper you can see teeth missing after a few days of use.  Eventually the whole zipper fell off.

Another photo showing the poor quality of the zipper.  The handle slides right off the back due to missing teeth.

As mentioned above, the foam padding and spring pad cover are not UV rated and disintegrate after only a few months in the sun.  The foam padding leaves blue dust all over the mat on a regular basis.